FAQ

Frequently Asked Questions

Spices

How do I store the spice blends?

If you put the blends in your own kitchenwares it is best to keep them in a dark place like a kitchen cabinet. When leaving them in our pouchbags then make sure you squeeze out as much air as possible and close the zip seal firmly.

Where do your spices come from?

Our goal is to eventually source our spices ourselves and buy directly from farmers. We are still small fry though and will have to get bigger in order to do be able to. Until then we buy our spices wholesale. Our regular wholesaler’s spices origin from Spain, Italy, Greece, the Mediterranean, Asia and South America.

Why don’t you offer any recipes for using your blends?

Producing recipes can be time consuming including documenting them. As much as we like to cook and use our own blends we are not in the position to do this. Others are way better at this. We do like to curate cool stuff about spices and that also means recipes. So instead of producing our own we choose to blog about all the great recipes we stumble upon.

Do you use salt in your blends?

One of the main reasons we started making our own blends is to skip any salt that is often added to larger commercial blends. So we will avoid any salt if the blend does not need any. Nor do we use salt as a filler.

How long can I use my spice blends?

It is a known fact that ground spices -like our blends- have the shortest shelf life. They will last for at least six months but when in doubt, use your nose. If your spices don’t smell like anything, they will most likely taste like anything and it is time to replace them. We recommend to use our 35g portions within three months after purchase for the best results.


Shipping

When will you ship my order?

All our spice blends are handmade on order and will ship within 2-3 business days. This is to ensure you will receive the best possible freshness of spices.

Do you ship internationally?

Yes, we do. The cost of shipping will be calculated upon checkout. Mind you, we do not have any control over customs.


Order process

How do I place an order?

1) Place the blend or blends you want to purchase in the basket;

2) Proceed to the check-out to complete your purchase;

3) Once at the check-out page, fill in all the required information;

4) Choose a payment method;

5) Confirm your purchase by completing the payment in the payment service provider portal, after which a confirmation e-mail will follow.

What payment methods do you accept?

We accept iDEAL, Creditcard (Mastercard, Visa), PayPal and Banktransfer.

I have placed an order. What’s next?

Once your order has been placed you will receive an e-mail with a confirmation. If you didn’t receive an e-mail within 1 working day, check your spam folder or contact our customer service at service@unbland.co. Once the order has been shipped, you will receive a tracking link to follow your order online.

I made a mistake. Can I change my order?

That all depends. All orders placed will be processed within the same business day. Except on weekend days. Once the parcel has been shipped there is nothing we can do. But you can always send an e-mail to service@unbland.co and we will do our best to help you further.

Do I need an account to shop?

No you don’t. In the check-out process you can choose whether you’d like to make an account or not. Having an account makes it easier to follow-up on any completed orders as well as making any future orders though.